




Ingresso alla Heineken Experience con visita guidata in inglese
3 consumazioni gratuite (birra o bibite) al Bar Heineken
Crociera sul canale LOVERS di 1 ora
L'età minima è di 18 anni a causa dell'età legale di acquisto e/o di consumo per l'esperienza Heineken.
Domenica - giovedì: 10.30 - 19.30
Venerdì e sabato: 10.30 - 21.00
Check-in 15 minuti prima della partenza
L'audioguida gratuita della nave è disponibile in olandese, inglese, tedesco, francese, spagnolo, italiano, portoghese, catalano, turco, polacco, tailandese, indonesiano, russo, coreano, giapponese, cinese, arabo, ebraico e hindi.
Il biglietto è disponibile direttamente su smartphone
I biglietti possono essere riprogrammati fino a 48 ore prima, ma non possono essere annullati.
Solo i cani da assistenza (che devono essere identificabili come tali) sono ammessi sulla nave
Per domande relative a questo prodotto, contatta hello@toursandtickets.nl
Da oltre 30 anni, il tour autoguidato nella storica fabbrica di birra Heineken è amato da persone di tutto il mondo. Ora puoi combinare la visita all'Heineken Experience con una crociera di un'ora sul canale di Amsterdam: un modo davvero economico ed efficiente per vivere due delle attrazioni più durature della capitale olandese.
Passeggia tra le sale dorate dell'originale birreria storica, prima di rilassarti su un bel battello sul canale alla scoperta delle vie d'acqua dichiarate Patrimonio dell'Umanità dall'UNESCO, o viceversa. Ci sono pochi modi migliori per completare una visita ad Amsterdam se non con una giornata di navigazione e una bella Heineken ghiacciata.
L'Heineken Experience è un tour interattivo all'avanguardia nello storico birrificio di uno dei più grandi produttori di birra al mondo. Costruito originariamente nel 1867, questo edificio cavernoso è stato convertito in museo e centro visitatori nel 1991. Da allora è diventato un'attrazione turistica molto popolare.
L'esperienza Heineken è istruttiva, pratica e deliziosa. Imparerai a conoscere le tradizioni olandesi del bere birra, assisterai in prima persona al processo di produzione della Heineken e assaporerai il sapore di nocciola dell'orzo. Durante il tour autoguidato vedrai come questo piccolo birrificio olandese è diventato il marchio di birra più importante al mondo.
Una crociera sui canali di Amsterdam è l'aggiunta perfetta a un viaggio all'Heineken Experience. Durante la crociera, della durata di un'ora, scoprirai la splendida rete di canali della "Venezia del Nord". La crociera sui canali di Amsterdam è davvero uno dei punti di forza della città: non c'è da stupirsi che i 100 km di canali siano stati dichiarati Patrimonio dell'Umanità dall'UNESCO.
Ammira i tre canali più famosi della città, il Keizersgracht, il Prinsengracht e l'Herengracht, lungo i quali i ricchi mercanti di spezie costruirono grandi case durante il Secolo d'Oro olandese. Una crociera in barca sui canali è notevolmente arricchita da un'audioguida in 19 lingue, ricca di informazioni affascinanti sulla storia della città.
445 Reviews
Vanda53
Giro dei canali in barca assolutamente da consigliare. Audioguida in italiano e Simon simpaticissimo conducente che comunque dava ulteriori informazioni in inglese. La durata è di un'ora ma ci è dispiaciuto scendere!!
robertadeg
Crociera molto carina con guida in tutte le lingue. Partenza vicino ala stazione centrale. Durata circa un ora. Visita dei canali principali di Amsterdam. Da provare
Elvira T
El tour está muy bien, en cambio si ya has hecho un freetour por la ciudad recomiendo el crucero primero, te da una vista más general, mi amiga y yo al haber hecho antes el freetour volvimos a ver sitios en los que ya habíamos estado.
A.S
Croisière avec le groupe lovers Sympathique croisière traduit en plusieurs langue 1h pour vous faire un tour des canaux avec visite guidée et indication sur les différents quartiers/monuments / place/ marché /histoire / musée de la ville etc Très bien pour découvrir une 1er fois en famille en amies en couple cette croisière et très bien adapter
Tourist11590861736
The canal cruise was perfect, the captin come guide gave us headphones to listen in our own language. The riverboat was clean and tidy, easy to walk on and off, it was a nice day and we got some beautiful pictures!! A great end to a fantastic tourist holiday!!
OnAir64046
We did the early evening cruise to see the lights of the city. Easy to get tickets by turning up and allocated the next cruise. There is an audio link that you can use, but we decided to just sit outside and watch the views. An hour cruise which was interesting and pretty.
Lynsey T
We had an hour cruise around the canals in Amsterdam and learnt a lot whilst doing it. We really enjoyed every second. My five year old didn’t want to get off. The captain was also very knowledgeable.
Marinel15
Petite balade bien sympathique, est l’audio était très bien fait rien à redire. Le petit bar pour attendre est très sympa aussi avant d’accéder au bateau.
CanadianBlondie
This is a must do on your list of things to do while visiting Amsterdam. It takes you through areas that you may not be able to walk to. The captain points out things of interest and tells the story behind it.
diana9008
Wir hatten einen super symphatischen Bootsführer der viele Nebeninfos gab. War schön und informativ. 1 Stunde hat gut gereicht und empfehlenswert. Gute Karte erhalten für den Treffpunkt und pünktlich, sowie sauber.
Sarakshi
Muy puntuales, un paseo tranquilo, recomiendo que cuando lo cojan miren bien la metereología, pues así podrán disfrutar mejor de las vistas.
chrisbu91
Die Stunde waren zwar nur ca. 50 Minuten, aber die Tour war wunderschön. Unbedingt abends machen, die Atmosphäre ist unbeschreiblich!
Yannick Raach
Sehr nette Bootstour über die Kanäle von Amsterdam! Man bekommt viele interessante Informationen über die Stadt und deren Geschichte erzählt.
Christian D
La promenade sur les canaux dure une heure. Les audio guides permettent de suivre les commentaires dans différentes langues. Le long de cette promenade fluviale, nous découvrons l'histoire de la ville et des monuments "célèbres". Par contre, le confort est rudimentaire.
Teresa F
Las vistas son preciosas, aunque desde posición incómoda porque el barco estaba muy lleno. El capitán muy simpático e hizo agradable el viaje.
Becky F
We had a really lovely time on the one-hour canal cruise. Our captain was very lovely and cracked a good few jokes throughout the tour. The GPS guided tour via the headphones was a fab idea and there were so many language options available which was a really pleasant surprise. We learned so much about the history of the city and the tour even helped us to find places to visit again in further detail after the tour. The price was extremely reasonable considering the excellent experience we got, and our boat even left a little early which was nice. All in all, we would definitely recommend it!
Brad D
We really enjoyed it. We show I I amsterdam cards at the ticket office ans were on a boat and on our way within 10 minutes. Our captain (Tony I believe was his name) was lovely ,cheerful and very knowledge of the area, he also had 2 traniees with him and they were also lovely. The facilties were clean. If I hadn't have had the I amsterdam card I would have still paid what the price was (which I think is reasonable).
peter G
1st time in Amsterdam and loved it Booked on the Lovers Canal cruise early in the morning to get a feel for the city and to get our bearings The tour showed the highlights of the city and the comentry was good
Vladimir J
sitting backward is really annoying... Except that I think it is very nice and the captain was a nice guy, he was really funny, making jokes.
pieta
Booked through Get Your Guide literally 20 mins before boarding. They let us join a boat that was boarding as soon as we got there, which was great, no standing around as they weren’t so busy. We took a daytime trip and glad we did. Maybe evening cruises would be better in warmer months with open boats. The boat was modern, clean and warm and no condensation at all during any part of our cruise. The headphones were included and the audio commentary was interesting. The captain also added bits and pieces of extra info which was appreciated. It was a great introduction to the canals of Amsterdam as we decided to do this trip literally an hour after arriving in Amsterdam. It helped us with our bearings and with general historical info about the city. The reason for 4 rather than 5 stars is that we seemed to stay on one canal, no museums seen, no Anne Frank house, nothing like that, which was a shame as lots of tourists probably visit these places afterwards. Maybe the canal boat starting from the museums area take that route? We took the one from the station. There are lots of canal boat companies, but we were more than happy with Lovers as their boats appear a lot more modern than many others we saw. I would definitely recommend the cruise and my teenage daughter said it was one of the nicest things we did when in Amsterdam.
silk44w
A amazing tour with some great canal boat skills performed and a great host. This tour is very much for couples and being alone I felt a little out of place.
GW__92
Done the open boat tour during the summer. A great way to see the city and the audio guide gave plenty of information along the way. Extremely relaxing to the point I almost fell asleep half way around. Would definitely do the tour again if I’m back in Amsterdam
colleen S
Guide was very friendly and knowledgeable. Although it rained, I still enjoyed the tour. The only complaint was the audio was difficult to hear at times.
far away from every day
Nice relaxing hour around the canals. Duco (sorry if I have not got the name correct) was informative with history and fun facts. Would recommend.
ross
It was educational, slowed down at the right places. The pilot was polite and explained well- was fun and energetic.
MartiB00
Esperienza all’interno dell’antica fabbrica Heineken che inizia subito con personale scherzoso e disponibile. Il tour si divide in spiegazioni sulla produzione della birra e sulla storia della fabbrica, per poi continuare in molte stanze con esperienze interattive. Il tour finisce nel bar dove si ha la possibilità di bere 2 birre offerte da loro.
sarafS1621RS
Questo tour è strepitoso.. la prima fabbrica dell’heineken davvero bella.. con il telefono basta inquadrare il QRCODE presente in ogni stanza e scegliendo la lingua si ha tutta la spiegazione.. incluso nel prezzo ti offrono tre gettoni per 3 birre, sensazionali.. finita la visita si può raggiungere l’ultimo piano e si arriva al Rooftop, e anche lì si può consumare birra a volontà.. ci sono anche delle stanze con effetti particolari, musica, di tutto… adoro
896robertoi
Ottima visita allo storico stabilimento. Tra l'altro, l'ingresso era gratuito per chi si è dotato dell'Amsterdam card. Un ottimo viaggio con audioguida in italiano che illustra la nascita del produttore, fino alla sua espansione globale cercando anche di realizzare un unico marchio di riconoscimento per il brand che, fino alla metà del secolo scorso, aveva loghi e bottiglie di diversa fattura per i diversi continenti. Passata la parte storica, ottima la visita all'attuale produzione e decisamente buona la degustazione.
cagliostro84
Veramente carina l’esperienza alla fabbrica Heineken..percorso molto interessante e coinvolgente da fare con audioguida…ovviamente molto gradite le birre alla fine del percorso
Q9853WBsimonem
Esperienza stupenda all'interno di questo stabilimento dove si e potuto conoscere la storia di questa birra e si e potuto anche assaggiarla.
533ornelas
Prenotato l'esperienza in una giornata di pioggia,per altro una delle tante nella nostra vacanza in olanda🤣 esperienza gradevole,non so se vale i soldi spesi ma comunque hai compreso due birre piccole alla fine,carino ci sta
luc10Bologna
Visita divertente e al di sopra delle aspettative. Il prezzo del biglietto d'ingresso è in linea con l'esperienza offerta.
giovanniv637
Abbiamo trovato il tempo per visitare lo stabilimento veramente bello e seguito passo dopo passo la produzione della birra. Veramente interessante.Dulcis in fundo una bella bevuta per festeggiare il tutto
Ale437
Esperienza graditissima nel museum Heineken, dove con il tour riscopri tutti i passaggi di questa famosa birra e dopo la storia tutti i giochi che i ragazzi offrono come la foto mentre si pedala e si canta in olandese, come spillare la birra e poi tanti boccali di birra in offerta..consigliato esperienza molto bella e particolare
MelaniaC14
In assoluto una delle cose da fare ad Amsterdam. A mani basse. E lo dico io che NON bevo e che proprio la birra non la sopporto. Ebbene, non importa: perché questo museo/esperienza che si trova nella prima ed originale fabbrica Heineken sul canale è STUPENDO. Lo è indipendentemente dal plus dell'esperienza bevuta che puoi fare alla fine. Lo è perché ti porta in un mondo museale industriale creato splendidamente, e poi con i sussidi della tecnologia ti manda al luna park del divertimento appena la parte "storiografica" (che è interessantissima per chi come me ama la storia) ha esaurito il suo ruolo di arricchimento culturale. Una tappa imperdibile in città. Per chiunque. PS: anche se astemia ovviamente ho vinto una spilla per la mia sapienza sulla storia della birra e della fabbrica... chi come me? LOL
W5440QOlucap
L'esperienza in sé è veramente molto carina. Ero partito poco fiducioso a causa delle tante recensioni negative e del fatto che mi sembrava essere una "commercialata" come tante. Tuttavia, mi sono dovuto ricredere. L'esperienza non è paragonabile ad altre (come il Van Gogh museum per dirne una) ma è molto divertente. Fatto con la mia ragazza abbiamo ascoltato con piacere le spiegazioni fatte da ragazzi che avevano bene o male la nostra età, cosa che apprezziamo tantissimo. Sono state fornite tante piccole chicche e info interessanti anche se il percorso storico potrebbe essere, in effetti, arricchito maggiormente. Comunque con il biglietto classico alla fine abbiamo gustato 3 birre. 1 piccola e due pinte. La parte bar alla fine è molto bella. Ci siamo spillati la nostra birra sotto la guida di una delle ragazze. Dal mio punto di vista il prezzo alla fine è abbastanza giusto. Si potrebbe migliorare il percorso storico dando magari qualche informazione in più. Ma tirando le somme direi che ha superato le mie aspettative. P.s. all'ingresso era presente una macchina di F1 della RedBull - fantastica!
Battigia68
Molto interessante devo dire, forse non ci tornerei una seconda volta ma è la mia opinione personale. Si inizia con una spiegazione sulla storia dello stabilimento e della birra Heineken in generale, della famiglia Heineken che è dietro questo straordinario successo. Si passa poi al reparto produzione dove si fanno vedere i vari decanter, da quelli storici a quelli attuali. Un passaggio in una stanza dove si fa vedere il processo di imbottigliamento e dove c'è anche la possibilità di acquistare delle bottiglie personalizzandole tramite un monitor touchscreen e pagando con la carta di credito. Un paio di stanze stile parco divertimenti, dove l'obiettivo è quello di far vivere un'esperienza visiva e sensoriale, la prima con degli schermi la seconda con una pedana vibrante, a mio parere niente di che. Infine si arriva al bar dove vengono offerte un paio di birre da 0,25 che diventano 3 se si conta quella che viene data subito dopo aver finito il tour. Possibile cimentarsi nella spillatura della birra, in regalo una spilletta raffigurante un boccale di birra e un altro boccale da 0,25 colmo di birra. Se riuscite ancora a stare in piedi :-) passaggio obbligato al negozio interno dove è possibile acquistare souvenir Heineken. Buona bevata !!!
Flyer07328346278
Esperienza divertente. La storia della nascita di questo famoso marchio di birra è ben raccontata. Si parte dal padre fondatore Gerard Adriaan Heineken passando di generazione in generazione fino ad oggi. Si conclude con due bicchieri di birra a testa. Consiglio vivamente di portare degli snack.
pdav10
L'edificio storico in cui è nata la Heineken, è strutturato su tre livelli. Nella prima parte, la guida racconta le origini del famoso marchio e come si è diffuso in tutto il mondo. C'è un'esposizione degli antichi macchinari, delle bottiglie, delle botti in metallo in cui avvenivano i vari passaggi del processo. Poi, c'è la parte ludica, interattiva e non, molto divertente. In questa fase, ti fanno degustare una piccola birra, indicando il modo corretto per poter scorgere i diversi colori di giallo e l'aroma di banana. Poi, c'è la degustazione vera e propria, con due birre diverse, normale e silver, in un ambiente che sembra un disco-pub. Qui, c'è anche la possibilità di cimentarsi nel lavoro del barista, spillando birra con l'aiuto di una guida. Infine, giunti in terrazza, si può godere di Amsterdam dall'alto degustando un cocktail a base di birra. Esperienza istruttiva e ludica, allo stesso tempo.
elenaz226
Sono stata qualche giorno fa con le mie amiche, abbiamo optato per la visita con anche l'accesso al rooftop bar. Lo staff dall'inizio alla fine del tour ti spiega tutto ed è molto disponibile. Tante attività da fare e ovviamente la birra fresca buonissima! C'è il guardaroba gratuito all'ingresso. Per il prezzo che ha consiglio di provare.
Anniversario10anni
Tour completo ed interessante, ovviamente birra gratis ( 4 bicchieri ) foto omaggio via mail e negozio souvenir finale ma molto costoso!!!!
acutialice
Quando si parla di experience, questo è un esempio perfetto. A partire dai ragazzi che spiegano le cose nella parte iniziale, senza mai stancarti e farti distrarre, hai modo di vedere ogni parte del primo reale stabilimento di Heineken, hai modo di leggere la storia, di toccare con mano gli strumenti, poi inizia il viaggio dove tu diventi protagonista. Le installazioni audio visive ti fanno immergere nel loro mondo fatto di bollicine e birra fresca. Ogni stanza è diversa, e ogni stanza ha delle sorprese. Insomma alla fine esci che vuoi solo bere Heineken. E noi abbiamo trovato baristi simpatici che ci offrivano tante birre e alla fine abbiamo fatto chiusura lì dentro. Stupendo. Lo rifarei ancora.
Mitoku
Bella esperienza. Non si vede la vera fabbrica della famosa birra Heineken ma si vedono i vecchi impianti, ormai in disuso, ma comunque molto affascinanti. Viene spiegata la storia di questo grande gruppo, e viene spiegato il processo produttivo, il tutto corredato da qualche effetto speciale divertente e da due birre al grande bar prima di uscire. Divertente la possibilità di acquistare una bottiglia di birra personalizzata con il proprio nome. Bravissimi i ragazzi che forniscono le spiegazioni, molto coinvolgenti.
599lucreziaf
Interessante la storia della Heineken, grazie ai ragazzi molto preparati e alla audio guida multilingua. Divertente tutta la parte interattiva. Infine puoi personalizzare la bottiglia di birra e acquistare gadget. Bellissima la prova di spillaggio della birra. Consigliatissimo!
jgelsey
Having been on a few brewery tours before, I wasn't sure what to expect from one that calls itself an "experience." Well, it is worth the name. Sure, you get the history of Heineken and get to see the original brewery, but there are some fun and very interactive elements that elevate the whole thing and distinguish it from your run-of-the-mill brewery tour. If you're looking for a fun way to spend 90 minutes, either as a way of kicking off your evening out (2 beers are included) or an afternoon with friends, definitely worth considering. Highly recommend.
681ninah
I’ve been on a few brewery tours. This rates S one of the best. The guides are enthusiastic and the interactive components make it extraordinary. Photos and videos that you can immediately post and 2 and 1/2 beers.
RKinfo
Well worth a visit. Staff are very polite and helpful. The experience was very interesting. Well worth spending a few quid more to go to the roof terrace which has a fab view and lovely in the sunshine.
Dreamer46357254019
C'était excellent il y avait une bonne ambiance le guide qui était avec nous étais très dynamique et sympa, à la fin de la visite on peut profiter d'un rooftop en sirotant des bières. 10/10
sidrog28
I think it’s worth the visit & see the journey of the beer. You get 2 1/2 beers at the end, there is an option for nonalcoholic beer too.
katiewW2034HK
We enjoyed our visit to the Heineken Experience. We booked on the day as we walked to it. All the staff were super friendly and really enthusiastic. The experience is really for beer lovers, we aren't but it was still interesting. I did think it was more of a factory tour, but it's all in the old parts that have been converted. The bar at the end was nice, however we would've love to sit down to enjoy our drinks but it was standing only. We also did the rooftop bar - the foam infusions made the drinks nice and it was a nice view. Overall a good visit but probably wouldn't do it again.
A8873DKjacobb
On arrival to the Heineken experience we were greeted by a lovely store Clark who noticed my sister was holding a folder which the front cover of showed it was my birthday. Little did the store clerk know he wished my sister a happy birthday and gave her a birthday hat. I made them very aware that it was indeed my birthday not my sisters in which they were very apologetic about and passed the hat on to me in future. I think it would be nice to clarify which guest‘s birthday is before handing out gifts to strangers. Anyways moving onto the experience once we were let in there was lockers which we could use to store our belongings in which was ideal. We then had to line up in a very long queue which was extremely sticky and smelly, full of a lot of squid. Once the line was moving on we were then moved onto the beginning of the tour. The tour store clerks were very enthusiastic about their job and stated to us that the quickest anyone has ever done the tour was 12 minutes well me and my sister looked at each other and smirked and thought “hey I reckon we could do this in 10 minutes!!!”. As the tour continued the store Clarks did talk a lot and of course they’re were very informative and if you are interested about this beer (we’re not) then I think it would’ve been very beneficial to hear all this information however we were here for a good time not a long time so I think some self guided tour and potentially some headphones may have been useful in the future. This tour overall was very interactive however there was no sections about Miffy (nijntje) which I think could’ve been a nice way to include some more Dutch history into it and to potentially get some more customers. There was an interactive ride during this tour which made you experience what it’s like to be a beer such as how you are made, how you are packaged and how you are sent over the world it was very fun! however at some stage it did make me feel nauseous and quite frankly I felt sad for the beer what they have to go through how much travelling they do just to be drunk…. It’s SAD. Moving onto the final stage of the tour which was finally where you could get some free drinks (it would have been nice to have some drinks throughout the tour) the store clerk which greeted us at the beginning was now working behind the bar and recognise us. He remembered it was my birthday and gave us another free token which was amazing however when announcing it was my birthday all the staff members stopped and screamed at us and made sure everyone was made aware that it was my birthday this was slightly humiliating but also slightly fun. I understand why they do it however I think they may they could’ve been a little bit more subtle about it. The bar area was very cramped and very busy. I would suggest that they have more stools or benches to sit on. Is this to something that I would do again? Probably not however I’m glad that I did it and it’s something ticked off the bucket list. The staff members were very very nice and may I say they were the best part of the tour… very nice queer French men. VERY nice to look at . When exiting this experience my sister was very cold so a complimentary scarf would’ve been really nice as she was too embarrassed to buy one from the gift shop.
jimbR7419IH
Excellent experience, very very friendly staff. Highly recommend. Definitely a place to visit when in Amsterdam. Made to feel very welcome whilst here.
van70
This was very well done. You learn about history, there are some fun experiences and the staff are all friendly. However, it is very busy! We bought our tickets a few weeks ago but it wouldn’t have mattered as you can buy tickets on the spot and everyone ends up in the same giant line. I would say it’s more for the 20 years.
AustintoBoston
Great way to spend an afternoon in Amsterdam. The experience is really interactive and immersive into the beer-making process. The tour is self-guided, apart from 1 or two points where a guide explained something particular. Plenty of time to linger with a few beers at the end. The chance to pour the perfect Heineken was fun. We purchased the rooftop ticket, as well. The weather was overcast and chilly, but in the summer I'm sure it would be lovely up there.
paigestribs14
The hosts were great, we were shown around and told about how the beer is made and it was interactive with questions. Not a whole guided tour as you have the chance to go off on your own. They have good photo booths and interactive games and experiences like walk through shows. One thing is I don’t actually enjoy the drink so having another drink option at the bar at the end would have been nice 😂 but I enjoyed the experience and my partner and I enjoyed making our own bottle.
Explorer25429032362
Brilliant! As a bartender it was amazing to find out about the history of the Heineken beans. The staff were great, super enthusiastic and genuinely looked like they wanted to be there. Bonus points for hiring multilingual staff!
acoupleflights
Fun, interactive experience. The company put together a great tour and tasting. We learned a lot about the history and process of the facility. Added bonus was the pouring class in the bar at the end. You drink what you pour! Really glad we went. Great gift shop as well. Makes it easier to buy tickets online as the lines get long.
easyriderrr
Great activity to do whilst visiting Amsterdam! The tour guides were extremely knowledgeable and very friendly. It’s an interest tour with lots of different interactive elements to it. You get two tokens for two beers which you redeem at the end of the tour in the bar area which has great music! We also got a small beer half way around the tour too. The only negative thing I would of said is that our time slot was quite a large group of people, I would of preferred it to be less people so you can see more in the first part of the tour. But overall a great experience and a must-do in Amsterdam.
Angrysister29
We booked online in advance for the Heineken Tour and Flagship Canal Cruise which was €40 each. They advise to leave around 2.5/3 hours between starting the brewery tour and the canal cruise. So we started our brewery tour at 2pm and the cruise at 5pm. The brewery tour was really interactive, interesting and informative. I learnt lots of things I didn’t already know about Heineken. At the start there is a cloakroom and lockers if you want to leave your stuff. The staff throughout the tour were friendly. My boyfriend loved the free beers at the end and the design your own bottle. There is a reasonably priced gift shop at the end also. After we left we had a while to wait for the cruise and a member of staff wouldn’t allow us back inside to wait so we had to just wait in the street. The staff running the cruise were really friendly and helpful, they knew lots of facts and information about Amsterdam and the canals. However, the free “beer” you get included is either a Birra Moretti or a 0% Heineken, unless you want to buy a Heineken or another alcoholic drink. The cruise felt really overbooked and cramped, that much so we could barely turn to see out off the windows. Overall, we really enjoyed the experience and it was one of our favourite things we did whilst in Amsterdam.
debsiesek2013
We were told this experience was a waste of time and not to bother ! We ignored this and went anyway. What a great time!!! Lots of free beer and really interesting.
mjames19
Fantastic visit. Lots of things to do and plenty of beer to drink! A must visit when coming to Amsterdam. Staff all friendly too!
Valimamma
Een aanrader! De VIP tour van 65,- heeft een absolute meerwaarde. Wij waren samen en hadden een intieme groep van 10 personen van Amerika, Engeland, Polen wat het zeer interessant maakte. Hoe keek iedereen naar Heineken en naar Nederland leverde mooie inzichten op in de geheime private bar waar de tasting was. We voelden ons helemaal VIP, Heineken was schuitig met het bier en we mochten ook nog naar de rooftop (extra gekregen) ook een aanrader! Als je twijfelt of het 65,- euro waard is… Jaaa!!
Coastal32914045587
We had a great afternoon here. Some of the interactive areas were a bit pointless, created to fill the space but we had a laugh and got to drink beer which and pour our own!! The roof top is lovely for the photo op but in February it was a bit cold to be drinking ice cold beer (for me anyway). We had discounted tickets, so glad I didn’t pay the full price but overall a nice experience
Mairsy8
Very interesting experience. The staff are very friendly and show great energy towards the tour. The tour itself is pretty interesting, with facts about history of the beer, how its made, stored and more! Its very interactive which some might find slightly gimmicky, but we loved it. The beer is extremely fresh and we received x2 tokens each at the start of the tour which can be redeemed at the end. You also receive a half pint of beer towards the middle of the tour. You do not have to drink as there is water available, just give your tokens back or better - to someone else! You can personalise your own bottle for 7.50 Euros - which is a bit steep, but worth it if you want memories. Our favourite part was actually at the end of the tour in the bar on the bottom floor. The tunes were flowing and people were in good form - they also run a beer pouring contest where if you win you receive a free half pint. This was excellent.
JRodriguez136
Great Heineken Tour. Great/friendly staff. Delicious beer! One must do tour in Amsterdam! Definitely recommended and get your name or a Heineken Beer bottle to bring home!
deano900
An interesting tour with plenty of information on the history of Heineken and how their beer is brewed. There are also some interactive parts of the tour with photo opportunities which adds fun for a group of friends. You also get some fresh cold beers at the end, which were perfect for shaking off the morning hang.
MattG282
I love beer but my wife isn't a fan so I wasn't sure how this would be for both of us. No need to be worried, it's a great experience finding out about the history of the company, interactive elements to get involved with including design your own bottle label. Very good value for money with beer samples thrown in.
M9311WMcharliel
We did the tour of the factory and had a great time, it cost roughly £20 each and that varies on different websites but I can honestly say it was worth every penny. We’ve done several beer and cider tours and this one ranks highly, the staff are friendly and informative and the interactive elements were a great touch. Within our tour we had 2 free drinks each and had several opportunities to win more throughout the tour. I would recommend this to anyone visiting Amsterdam who might have a couple hours spare.
garyhI893NL
What a trip. I've visited many breweries but Heineken Experience is another level. The tours are guided but you can wander between the areas during the tour. Samples and freebies available at different points during the tour. Helpful knowledgeable staff guide you through the history of the plant and brewing process before sampling the three types of Heineken brews. Original, silver and zero %. Interactive exhibits are available throughout the tour and you are actively encouraged to join in. 5min walk from the Rijks Museum and Van Gogh museum so lots to see in one day all together.
danielmgoodman
Brilliant Beer and Brilliant Staff makes an combination. From the moment you walk in you are made to feel welcomed it is obvious these guys and girls love their job. Lots to take in a round history then free beers and a fabulous little bar at the end which had live competitions going where guests got to practice pulling the perfect Heineken pints. This was a definitely a highlight of our trip. We got some personalised bottles which were reasonably priced and then enjoyed the rooftop bar for an extra drink. I would say this was slightly underwhelming however it was a grey and very cold day so I would not read into that too much
lucy_mcauley
We visited this tour as part of a short break and really was brilliant! The tour is very interactive with lots of taster opportunities and then a brill bar at the end where you can partake in your free drinks!! It is very informative and you can move around at your own pace but there is always staff on hand to assist. There is a cloak room to leave coats and bags and we had the opportunity to take part in a 'Pull the Perfect Pint' Challenge and even made our very own personalised bottle to take away! However what really makes this place is the staff - they are the most friendly bunch - right from the front door to the bouncers directing you to the exit. They are all young and full of life and enthusiasm which really helps. We would definitely to again!
zehrag2016
Before I went there I thought it was just another rip off but we all had fun, young and old. Especially the part we we impersonated the beer bottles was the best. I recommend the experience to every visitor to Amsterdam.
robertorV262CR
This was amazing beyond any expectation Jordan was an incredible tour guide and Jewels was always there with a great compliment to make this a true VIP experience. From check in manager Alex made us feel special
L8908MNtravism
Far better than we expected, very worthwhile tour! Staff were a lof of fun, beer just 2 days old to try. Maybe an option of different alcohol at the roof top bar for the non beer drinks would be good but it did not ruin the experience.
Southport_UK
You can turn up and book at the machines in the foyer or pre book on an app, either way it seems really flexible and you can just turn up at any time. We did the self guided tour where you get a quick introduction and then you’re free to make your way through the brewery. You get two tokens for beers at the start that can be redeemed in the bar upstairs. Also upstairs there’s the Heineken challenge where “Marcus” talks you through pouring the perfect pint. We really enjoyed this. We ended the tour on the rooftop with great views of Amsterdam and now come home with a Heineken habit. Would definitely recommend.